SMS Communication Policy
This policy explains how First On Lawn Services LLC ("First On Lawn", "we", "us", or "our") uses text messaging (SMS) to communicate with customers and prospective customers.
Last updated: June 29, 2026
Consent / Opt-In
By providing your mobile phone number — for example when you request a quote, book service, or contact us — you agree to receive text messages from First On Lawn related to your service. Consent to receive texts is not a condition of purchase. We send texts only to numbers that have been provided to us for this purpose.
Types of Messages You May Receive
- Quote and lead follow-ups.
- Appointment confirmations, reminders, and schedule changes (including weather reschedules).
- "On the way", service-started, and service-completed updates.
- Billing notices, payment confirmations, and failed-payment alerts.
- Review requests and occasional customer offers.
- Replies to messages you send us.
Message Frequency
Message frequency varies based on your service activity (for example, around your scheduled visits). You will not receive messages on a fixed recurring schedule.
Message and Data Rates
Message and data rates may apply, depending on your mobile carrier and plan. First On Lawn does not charge for the text messages themselves.
How to Opt Out
You can cancel SMS messages at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and then stop sending texts to that number. You may also contact us directly to be removed.
How to Get Help
Reply HELP to any message for assistance, or contact us using the details below.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We use a messaging provider (Twilio) solely to deliver these messages on our behalf. For more on how we handle your information, see our Privacy Policy.
Contact Us
First On Lawn Services LLC — Midlothian, TX
Phone: (214) 236-4133
Email: wennerlawnbusiness@gmail.com